Returns and Exchanges Policy

 

We will accept, for return or exchange, items that are in new condition, unworn, unaltered, and free of damages by the customer. The customer has 30 days from the time of purchase to contact us about a return or exchange. Items cannot be returned or exchanged after 30 days. 

How to return or exchange your order:

We do not provide free returns at this time. It is the customer's responsibility to return the item to us at their expense. We do not offer in person returns or exchanges in most cases, but contact us to see if that can be arranged for you!

If your order arrives damaged, please contact us immediately with photos of the damages. shopmillsmerc @ gmail.com

Please allow 7-10 days for us to receive your exchange or return. If the item you are requesting to return is no longer in stock, we will notify you immediately. 

**If the item is personalized, we cannot accept returns or exchanges due to the nature of the order.**

Questions?  Call 972-832-7376 or email shopmillsmerc @ gmail.com

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